Call Center Representative Job Description:
We're expanding and adding to the corporate team. National Powersport Auctions is seeking bright, talented, and outgoing individuals with a strong work ethic to join our growing Customer Service Team.
The Call Center Representative position involves promoting and contacting dealers about upcoming monthly auctions, industry events, and various promotions. Representatives are responsible for generating new business opportunities through existing business accounts with potential buyers.
We are non-scripted and thrive on building a friendly and professional relationship with all our clients. The goal is to promote business growth by expanding the company’s clientele.
Job Type: Full-time - Monday-Friday 7-4 pm
Responsibilities:
• Exceptional interpersonal and rapport-building skills
• Inform clients about the company's products and services
• Detailed entry of customer interactions
• Use our computer system to track and gather information
• Meet and exceed daily outbound call minimum
• In-depth knowledge of the company's products and services
• Miscellaneous office duties
Requirements:
• One year of office support experience in a customer service role preferred
• Attention to detail
• Bilingual skills a plus
• Strong proficiency in computers
• Reliable and punctual
• Professional work ethic and communication
• Able to collaborate as a team
• Strong phone etiquette
Job Type: Full-time - Monday-Friday 7-4 pm
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- High school or equivalent (Preferred)
- Customer Service: 1 year (Preferred)
